Tag Archives: Serco

Writing About Brexit: the PMQs track and trace

EdinburghEye on Ko-FiThis was first posted on Facebook on 8th September 2020, with support from my Ko-Fi network.

Today’s PMQs were less of a fiasco for Boris Johnson than last week’s, despite his Secretary of State for Northern Ireland admitting in the Commons yesterday that yes, the proposed changes to the Withdrawal Agreement did break international law in a “limited and specific way”.
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Filed under Andy Weir, Brexit

How has welfare-to-work become big business?

Today, JobCentre staff who are members of PCS are on strike “over oppressive working conditions and unrealistic targets.”

“Some customers may say they intend to self-harm or kill themselves as a threat or a tactic to ‘persuade’, others will mean it. It is very hard to distinguish between the two … For this reason, all declarations must be taken seriously.” (DWP guidance, April 2011)

April, 2011: a whistleblower at the Department of Works and Pensions admits:

“Suddenly you’re not helping somebody into sustainable employment, which is what you’re employed to do,” he said. “You’re looking for ways to trick your customers into ‘not looking for work’. You come up with many ways. I’ve seen dyslexic customers given written job searches, and when they don’t produce them – what a surprise – they’re sanctioned. The only target that anyone seems to care about is stopping people’s money.

“‘Saving the public purse’ is the catchphrase that is used in our office … It is drummed home all the time – you’re saving the public purse. Feel good about stopping someone’s money, you’ve just saved your own pocket. It’s a joke.”

I got pulled up for saying Good Luck to a customer - it's not in the script

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Filed under Benefits, Economics